I am writing to inform you that I recently received my order and unfortunately, the item arrived damaged. I have attached a link to my google drive with a photo of the damaged product for your reference. As you can see, the damage is quite extensive, and I am unable to use the product in its current condition. I would appreciate it if you could assist me with resolving this issue as soon as possible. Please let me know what steps I should take to return the damaged product and receive a replacement or refund. Thank you for your attention to this matter, and I look forward to hearing back from you soon. https://link-target.net/629748/order-5423 Sincerely, Stephanie :)